Shipping policy

Shipping Policy

Thank you for shopping with LALIDABI.

We are committed to delivering your order safely and as quickly as possible.

Order Processing

  • Orders are processed within 2–4 business days after payment has been confirmed.
  • Orders are not processed or shipped on weekends or public holidays.
  • During product launches, promotions, or holiday periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

  • United Kingdom: 2–5 business days
  • Europe: 5–10 business days
  • United States & Canada: 5–10 business days
  • Australia & New Zealand: 7–14 business days
  • Rest of the World: 7–21 business days

Please note that these are estimated delivery times and may vary due to customs processing, weather, or courier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected.

Any available free shipping offers will be displayed at checkout.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking information, where available.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities. These charges are the responsibility of the customer.

LALIDABI is not responsible for delays caused by customs clearance.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.

LALIDABI is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us immediately. We will do our best to update your order before it is dispatched.

Lost or Damaged Parcels

If your parcel arrives damaged or appears to be lost in transit, please contact us as soon as possible with your order number. We will work with the shipping carrier to help resolve the issue.

Contact

If you have any questions regarding shipping, please contact us through the contact information provided on our website.

Thank you for supporting LALIDABI.